Where Peace and Satisfaction Meets

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Insurance:


Sorry, but we do not accept insurance but we are currently working on making that happen.  

Payments Accepted:


All major credit and debit cards, cash, and Cash App. 

We accept payments through PayPal which is a secure and trusted party.

Rescheduling & Cancellation Policy:

We know schedules can change quickly, but unfortunately, skipping, rescheduling, or cancelling an appointment with fewer than 24 hours until the start time can cause your professional to lose valuable work.

Therefore, rescheduling an appointment 24 hours before your session time there is no rescheduling fee. 

We do allow a one-time reschedule with less than 24 hours notice since we do understand that real emergencies happen,

You are only allowed one time to reschedule with less than 24 hours notice. After that you might be blacklisted. 

If you reschedule your appointment twice with less than 24 hours notice you will be charged half of the original service fee. Final adjusted balance will be due at the time of your rescheduled appointment.


IF YOU BECOME A FREQUENT "NO CALL, NO SHOW" OR "RESCHEDULER," YOU WILL BE BLACKLISTED. THAT WOULD EQUAL TO THE AMOUNT OF 3 INCIDENCES BACK-TO-BACK.


No-Show/Skipping: Causes the full price of the service to be charged plus a cancellation fee and new deposit if you want to schedule again.


Cancellation: If you cancel your appointment with less than 24 hours notice you will be charged 100% of the service price plus a $50.00 USD cancellation fee. All third party purchases will be required to pay the $50 cancellation fee.


Late Fee: We allow a 10 minute grace period. Clients that arrive 15-20 minutes late will be charged a $25 inconvenience fee. No client will be seen after 20 minutes late.


Last Minute Rescheduling Fee: There is a rescheduling fee of $25 for all appointments rescheduled with less than 24 hours notice. 


If you think there's a mistake and that you were incorrectly charged a fee, please email us at Payments@TheRelaxationShopAndSpa.com or contact us using the form below.

Prices and fees are subject to change.

  • You Have 24 Hours To Cancel.
  • Cancellations Later Than 24 Hours Do Not Receive Refunds And Will be Charged Full Price of Service.
  • No Call/No Shows Do Not Receive Refunds And Will Be Charged Full Price of Service.
  • All Third Party No Call/No Shows Vouchers Will Be Redeemed 15 Minutes After Their Appointment Time.
  • All Approved Refunds Are Issued Immediately But Can Take 3-5 Business Days Depending On Your Bank And/or Method of Payment.
  • $25-$200 Non-Refundable Required Deposit Applied Towards Service
  • All Package Deals Must Be Completed, or You Will Be Charged Per Session That Was Completed.
  • All Services Paid for Must Be Rendered Within 60 Days or Services Paid For Will Be Cancelled Without Refund.
  • Repeat Reschedules Will be Blacklisted or Charged Full Service Price In Advance.

ALL APPOINTMENTS REQUIRE A DEPOSIT BEFORE SCHEDULING

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